Number Of Client's Complaints

Data of the month ending December, 2024 (Data is updated on 7th of every month)

Received from	Pending at the end of last month	Received	Resolved	Total Pending	Average Resolution time (in days)
Directly from investor	0	0	0	0	0
SEBI (SCORES)	2	2	2	2	15
Other Sources (if any)	0	0	0	0	0
Grand Total	2	2	2	2	15

*Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of Monthly disposal of complaints

Sr No.	Received From	Carried Forward From Previous Month	Received	Resolved	Pending
1	Jan, 2024	0	0	0	0
2	Feb, 2024	0	1	1	0
3	Mar, 2024	0	2	2	0
4	Apr, 2024	0	0	0	0
5	May, 2024	0	3	2	1
6	Jun, 2024	1	1	0	2
7	Jul, 2024	2	0	2	0
8	Aug, 2024	0	0	0	0
9	Sep, 2024	0	1	0	1
10	Oct, 2024	1	0	1	0
11	Nov, 2024	0	2	0	2
12	Dec, 2024	2	2	2	2
Grand Total of last 12 months		0	12	10	2

*Inclusive of complaints of previous months resolved in the current month.
*Inclusive of complaints pending as on the last day of the month.

Trend of Annual disposal of complaints

Sr No.	Received From	Received	Resolved	Pending
1	2022-2023	0	0	0
2	2023-2024	4	4	0
3	2024-2025	9	7	2
Grand Total		13	11	2

Note: For Any service related assistance or grievances you can reach us at support@niveshartha.com. We take minimum 15 working days to respond or to come up with the solution of your query. If you are unsatisfied with our response then you can escalate your issue to SEBI scores web / scores app. Further for any unsatisfactory resolution from scores you can reach out to smartodr.

*Disclaimer: “Registration granted by SEBI and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.”

*Disclaimer: For security/securities displayed in the website and in the advertisement - “The securities quoted (If any) on our website or in any of our advertisement are for illustration only and are not recommendatory.”

*Standard warning: “Investment in securities market are subject to market risks. Read all the related documents carefully before investing.”

*Mandatory notice: “Clients shall be requested to go through Do’s and Don’ts while dealing with RA as specified in SEBI master circular no. SEBI/HO/MIRSD-POD- 1/P/CIR/2024/49 dated May 21, 2024 or as may be specified by SEBI from time to time.”

Note: We have changed our pricing with effective from 01/12/2024.

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Number Of Client's Complaints

Trend of Monthly disposal of complaints

Trend of Annual disposal of complaints

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